IBPS Clerk Recruitment 2026: Apply Online for 11,403 Customer Service Associate (CSA) Vacancies (CRP CSA-XVI)

The Institute of Banking Personnel Selection (IBPS) has officially released the detailed notification for the Common Recruitment Process (CRP CSA-XVI) for recruitment to Customer Service Associate (CSA) positions (popularly known as Bank Clerks) in participating public sector banks for the 2027–28 vacancy cycle. A total of 11,403 indicative vacancies have been announced across multiple public sector banks pan-India.

The online application window opened on 1st August 2026, and eligible candidates can submit their online applications through the official IBPS portal until 21st August 2026.

Recruitment Overview

Feature	Details
Conducting Body	Institute of Banking Personnel Selection (IBPS)
Recruitment Process	Common Recruitment Process for Customer Service Associates (CRP CSA-XVI)
Post Name	Customer Service Associate (CSA) / Clerk
Total Vacancies	11,403 Posts (Indicative)
Job Location	Pan-India (All Participating Public Sector Banks)
Application Mode	Online
Online Registration Starts	1st August 2026
Last Date to Apply Online	21st August 2026
Official Website	www.ibps.in

Important Schedule Dates

Event	Tentative Dates
Notification Release Date	1st August 2026
Online Registration & Application Window	1st August 2026 to 21st August 2026
Payment of Application Fees / Intimation Charges	1st August 2026 to 21st August 2026
Download of Pre-Examination Training (PET) Call Letters	September 2026
Download of Preliminary Exam Call Letters	September / October 2026
IBPS Clerk Preliminary Examination 2026	10th & 11th October 2026
Result of Preliminary Examination	November 2026
Download of Main Examination Call Letters	November / December 2026
IBPS Clerk Main Examination 2026	27th December 2026
Provisional Allotment	March 2027

Participating Banks (CRP CSA-XVI)

The recruitment process feeds clerical positions into 11 major Public Sector Banks across India:

1. Bank of Baroda
2. Bank of India
3. Bank of Maharashtra
4. Canara Bank
5. Central Bank of India
6. Indian Bank
7. Indian Overseas Bank
8. Punjab National Bank (PNB)
9. Punjab & Sind Bank
10. UCO Bank
11. Union Bank of India

Category-Wise Vacancy Breakdown

Category	Total Vacancies
Scheduled Caste (SC)	1,910
Scheduled Tribe (ST)	942
Other Backward Classes (OBC)	2,815
Economically Weaker Section (EWS)	996
Unreserved (UR / General)	4,740
Grand Total	11,403 Posts

Eligibility Criteria

1. Educational Qualification (As on 21st August 2026)

• Must possess a Bachelor’s Degree (Graduation) in any discipline from a University recognized by the Government of India or any equivalent qualification.
• The graduation final result/marksheet must have been declared on or before 21st August 2026.
• Computer Literacy: Operating and working knowledge of computer systems is mandatory (Certificate/Diploma/Degree in computer operations or having studied computer as a subject in High School/College).
• Local Language Proficiency: Candidates must be fluent to read, write, speak, and understand the official/local language of the State/UT they are applying for.

2. Age Limit (As on 1st August 2026)

• Minimum Age: 20 Years
• Maximum Age: 28 Years
• Candidate Birth Span: Must have been born not earlier than 2nd August 1998 and not later than 1st August 2006 (both dates inclusive).

3. Age Relaxations

• Scheduled Caste / Scheduled Tribe (SC/ST): 5 Years
• Other Backward Classes (OBC – Non-Creamy Layer): 3 Years
• Persons with Benchmark Disabilities (PwBD): 10 Years
• Ex-Servicemen / Disabled Ex-Servicemen: Actual service period plus 3 years (up to 50 years of age)

Selection Process & Exam Pattern

The selection methodology comprises a Preliminary Examination, a Main Examination, and a subsequent Local Language Proficiency Test (LLPT).

Stage 1: Preliminary Examination (Qualifying Nature)

• Conducted online, carrying objective multiple-choice questions.

S.No.	Name of Test	Number of Questions	Maximum Marks	Allotted Time
1	English Language	30	30	20 Minutes
2	Numerical Ability	35	35	20 Minutes
3	Reasoning Ability	35	35	20 Minutes
Total	—	100	100	60 Minutes (1 Hour)

• Negative Marking: $0.25$ marks deducted for every incorrect response.

Stage 2: Main Examination

• Marks obtained in the Main Exam are counted for final merit listing.

S.No.	Name of Test (Bi-lingual)	No. of Qs	Max Marks	Time Allotted
1	General / Financial Awareness	40	50	20 Minutes
2	General English	40	40	35 Minutes
3	Reasoning Ability & Computer Aptitude	50	60	45 Minutes
4	Quantitative Aptitude	40	50	35 Minutes
Total	—	170	200	135 Minutes (2 Hours 15 Mins)

Application Fee / Intimation Charges

• SC / ST / PwBD / Ex-Servicemen Categories: ₹175/- (inclusive of GST)
• All Other Categories (General, OBC, EWS): ₹850/- (inclusive of GST)
• Payment Mode: Online gateway via Net Banking, Debit Card, Credit Card, Mobile Wallets, or UPI.

How to Apply Online

1. Visit Official Website: Access the official IBPS portal at www.ibps.in.
2. Access CRP Clerk Portal: Click on the notification link for “Common Recruitment Process for Customer Service Associates (CRP CSA-XVI)”.
3. New Registration: Click on “New Registration” and enter your basic contact details and email ID to generate a provisional registration number and password.
4. Fill Application Form: Log in with your credentials, select your preferred State/UT, fill in personal details, educational qualifications, and bank choices.
5. Upload Documents: Upload scanned images of your passport photograph, signature, left-hand thumb impression, handwritten declaration, and educational certificates adhering to specified dimensions.
6. Fee Payment: Complete the fee transaction via the secure online payment gateway.
7. Final Submission: Submit the form and download/print the final application confirmation receipt.

🔗 IBPS Official Online Application Portal Link

📄 Download Official IBPS Clerk 2026 Notification PDF

Frequently Asked Questions (FAQs)

Q1: What is the total number of vacancies announced for IBPS Clerk Recruitment 2026?

A: A total of 11,403 tentative vacancies have been notified under CRP CSA-XVI.

Q2: What is the last date to submit the online application form?

A: The online application window closes on 21st August 2026.

Q3: What is the educational requirement to apply?

A: Candidates must hold a Bachelor’s Degree (Graduation) in any discipline from a recognized university.

Q4: When will the IBPS Clerk Prelims 2026 exam be conducted?

A: The Preliminary Examination is scheduled to be held on 10th and 11th October 2026.